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SUB-MAJOR GROUP 42: CUSTOMER SERVICES CLERKS
 


    Customer services clerks deal directly with clients in connection with money handling operations, travel arrangements, requests for information, appointments, and by operating telephone switchboards.

    Tasks performed by workers in this sub-major group usually include: performing money-handling operations in banks, post- offices, betting and gambling establishments, or as payments for goods and services bought or pledged; dealing with travel arrangements; supplying information requested by clients and making appointments; operating a telephone switchboard. Supervision of other workers may be included.

    Occupations in this sub-major group are classified into the following minor groups:

    421 Cashiers, tellers and related clerks

    422 Client information clerks

   
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 Updated 18 September 2004, by VA.