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MINOR GROUP 422: CLIENT INFORMATION CLERKS
 


    Client information clerks deal directly with clients in connection with travel arrangements, various types of information requested, appointments to be made, including those for hospitals, medical and dental surgeries, as well as incoming or requested telephone calls.

    Tasks performed usually include: preparing itineraries and making travel and hotel reservations for clients; receiving clients or patients, providing relevant information and making appointments on behalf of various establishments, including hospitals, medical 'or dental surgeries: operating a telephone switchboard. Supervision of other workers may be included.

    Occupations in this minor group are classified into the following unit groups:

    4221 Travel agency and related clerks

    4222 Receptionists and information clerks

    4223 Telephone switchboard operators

   
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 Updated 18 September 2004, by VA.