1. Why are brands interested in SCORE Training?

  2. SMEs participating in SCORE Training

  3. Trainers delivering SCORE Training

  4. Interested in becoming a SCORE Trainer or SCORE Service Provider?

    If you are interested in participating in the SCORE Programme as a SCORE Trainer or SCORE Service Provider, please contact us and we will tell you what steps are involved and the requirements for certification. We always welcome new organizations into the SCORE Programme.

The SCORE Programme

ILO’s Sustaining Competitive and Responsible Enterprises (SCORE) Programme improves productivity and working conditions in small and medium enterprises (SMEs). The key intervention of the programme is SCORE Training, which combines practical classroom training with in-factory consulting. The Training demonstrates best international practice in the manufacturing and service sectors and helps SMEs to participate in global supply chains.

SCORE Training focuses on developing cooperative working relations resulting in shared benefits for enterprise owners and those who work there. The SCORE Training modules cover Workplace Cooperation, Quality Improvement, Resource Efficiency, Workforce Management, Occupational Safety and Health at Work, Lean Manufacturing, Gender Equality, Responsible Business, Hospitality Coaching and Working Time. Some modules also respond to crises such as the Covid-19 pandemic. Training formats vary, modules usually include a one/two-day classroom training for managers and workers, followed by on-site consultations with industry experts that help to put the training into action in the workplace, some are self-paced online.

Since inception, SCORE Training has been delivered to over 4800 SME’s globally. This represents a total workforce of over 888,000 workers who have benefited from enterprise improvements, including efforts to develop a culture of respect, trust and communication in the workplace. SCORE Training has improved productivity up to 50% in participating SMEs and boasts an 91% satisfaction rate.

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Where we are

SCORE Focus On

  1. ILO SCORE makes strides in Jordan's agri-food sector

    Under ILO PROSPECTS in Jordan, ILO SCORE Training has been piloted across small and medium-sized enterprises (SMEs) in the country's agri-food sector. This video highlights the changes that SCORE has brought about in one of the beneficiary enterprises. Through classroom training and on-site consulting sessions, working conditions have improved across the factory floor, productivity has increased, and energy efficiency has improved.

  2. SCORE4Climate: Optimising performance through resource efficiency and circularity

    The new ILO SCORE4Climate Training module provides practical information and tools to help small and medium enterprises (SMEs) improve resource efficiency, clean production and circularity, with the ultimate goal of promoting productivity, working conditions and environmental sustainability in SMEs.

  3. SCORE Training implemented in a tea trading company in Myanmar

    This video shares highlights of results from one company that successfully implemented SCORE Training knowledge to improve their operations at every level of the business. Power Maw Shan is a family-owned and female-run tea trading company. Established in 1964, the company produces green tea and laphat over its 2 sites in southern Shan State.

SCORE Training and the 2030 Agenda

SCORE Training supports the vision of the Sustainable Development Goals for a better, more inclusive world. Aligning with Goal 5, 8, 9 and 12, SCORE Training helps SMEs improve working conditions and processes, particularly by mainstreaming gender, promoting decent work, achieving cleaner and more sustainable production patterns and enabling SMEs to participate in global supply chains.