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Allegations: The complainant organization alleges anti-union actions by the
management of a hotel in Karachi and the failure of the Government to ensure freedom of
association
- 357. The Committee last examined this case at its March 2021 meeting,
when it presented an interim report to the Governing Body [see 393rd Report, paras
581–599, approved by the Governing Body at its 341st Session].
- 358. The International Union of Food, Agricultural, Hotel, Restaurant,
Catering, Tobacco and Allied Workers’ Associations (IUF) provided additional information
in communications dated 21 April, 12 June and 21 October 2021, and 8 March and 1
December 2022.
- 359. The Government of Pakistan provided its observations in
communications dated 17 May 2022 and 13 February 2023.
- 360. Pakistan has ratified the Freedom of Association and Protection of
the Right to Organise Convention, 1948 (No. 87) and the Right to Organise and Collective
Bargaining Convention, 1949 (No. 98).
A. Previous examination of the case
A. Previous examination of the case- 361. At its March 2021 meeting, the Committee made the following
recommendations [see 393rd Report, para. 599]:
- (a) With regard to the situation
of the trade union members who benefited from a reinstatement order from the Sindh
Appellate Labour Tribunal in January 2013, the Committee is bound to reiterate its
firm expectation that the Sindh High Court’s decision on the management’s appeal
will be rendered without further delay and requests the Government to transmit a
copy of the judgment once it has been issued. Should the reinstatement order be
confirmed, the Committee expects that the Government will ensure the full execution
of the ruling and secure the effective reinstatement of the workers in question (or
payment of pension for those who have reached the retirement age) and compensation
for lost wages, as well as any damages suffered. In this regard, noting from the
information provided that the case of Mr Ghulam Mehboob, General Secretary of the
Hotel trade union, who is among the officers who benefited from the reinstatement
order and is now retired, was decided by Court and that his legal dues were being
calculated and shall be paid shortly, the Committee requests the Government to keep
it informed of any development in this regard. It also requests the Government to
provide detailed information on the steps taken to implement its recommendation that
the heirs of the union member who died while awaiting the enforcement of the
reinstatement judgment receive adequate compensation. With regard to the five cases
regarding claims for compensation pending before the Compensation Commissioner of
the Sindh Labour Department, the Committee requests the Government to keep it
informed of the outcome of these cases.
- (b) In view of the lengthy
proceedings still pending concerning the workers who were allegedly denied access to
the workplace after the events of March 2013, the Committee must express its firm
expectation that the Sindh High Court’s decision on the matter will be rendered
without further delay and that all proceedings pending before the NIRC will be
properly and expeditiously dealt with. The Committee firmly expects that the
Government will provide detailed information on meaningful development concerning
these proceedings or any follow-up to the recommendations of the Tripartite
Committee set up by the MOPHRD in this regard.
- (c) The Committee requests
the Government to clarify whether the Tripartite Committee established by the MOPHRD
in April 2018 to conduct an independent inquiry into the allegations of anti-union
harassment and violence has concluded its examination of the following allegations:
harassment of union members; the acts of violence on 25 February and 13 March 2013
against several members of the Hotel trade union, its General Secretary, Mr Ghulam
Mehboob and workers participating in a strike; and the subsequent brief arrest of
union officers and members and filing of criminal charges against 47 of them. The
Committee requests the Government to provide without further delay concrete updated
information on the outcome of the investigations and of any follow-up measures
thereto.
- (d) The Committee must express its firm expectation that the
decision of the Sindh High Court on the Hotel management’s appeal challenging the
decision of the NIRC on holding elections at the national level to determine the
collective bargaining agent will be rendered without delay and urges the Government
to keep it informed of any developments regarding the recognition of the national
union by the Hotel, in accordance with the Tripartite Committee’s
recommendations.
- (e) The Committee encourages the Government to pursue its
effort to facilitate the engagement of the parties to find solutions to the pending
matters. In view of the time that has elapsed since the lodging of the complaint in
2013, the Committee expresses once again the firm expectation that the Government
will take swift action and will be able to report meaningful progress regarding the
outstanding matter of this case.
B. The complainant’s additional information
B. The complainant’s additional information- 362. In its communications dated 21 April, 12 June and 21 October 2021,
and 8 March and 1 December 2022, the complainant provides information on the follow-up
given by the Government to the recommendations of the Committee.
- 363. As regards the situation of the trade union members who benefited
from a reinstatement order from the Sindh Appellate Labour Tribunal in January 2013
(recommendation (a)), the complainant informs that a meeting of the tripartite committee
established by the Ministry of Overseas Pakistanis and Human Resource Development
(MOPHRD) was held on 2 August 2022 to discuss the present case and in which the National
Labour Union representative was able to explain in detail the pending issues. According
to the complainant, while there was no follow-up meeting of this Committee, the Pearl
Continental Hotel Karachi (hereinafter “the hotel”) paid the dues of Mr Ghulam Mehboob,
General Secretary of the hotel trade union, a few days after the meeting.
- 364. With respect to the workers who were allegedly denied access to the
workplace after the events of March 2013 (recommendation (b)), the complainant indicates
that, as of 1 December 2022, the remaining three workers are still refused access to the
hotel premises due to their role in the committee of the hotel’s national union.
- 365. Regarding the holding of elections at the national level to
determine the collective bargaining agent (recommendation (d)), the complainant informs
that on 27 April 2021, the Sindh High Court dismissed the hotel’s appeal challenging the
registration of the hotel’s national union. The latter therefore requested the National
Industrial Relations Commission (NIRC) to hold a national referendum (recognition
ballot); the NIRC then appointed an authorized officer to commence the process on 15
July 2021. The hotel filed a petition against the NIRC’s decision with the Islamabad
High Court, which rejected the petition on 6 July 2021. However, on 29 August 2021, the
hotel challenged that ruling before the Supreme Court. According to the complainant, in
order to undermine and suspend the referendum proceedings, the hotel and an opposing
union filed additional petitions on various issues before the NIRC and the Islamabad,
Lahore and Karachi High Courts. However, these petitions were ultimately dismissed and
the Islamabad High Court decided on 12 September 2022 that a referendum should be held
within 15 days. The referendum was finally held on 14 October 2022 at all hotels, namely
Karachi, Lahore, Rawalpindi, Bhurban, Peshawar and the hotel Head Office, but the NIRC
did not announce the result or issue the collective bargaining agent certificate to the
winning trade union by order of the Supreme Court, which has not yet ruled on a civil
petition for leave to appeal (application for the right to appeal) filed by the hotel.
Hence, there is no recognized union for collective bargaining in the hotel. The
complainant states that a hearing date has not yet been announced by the Supreme Court
and it is likely that the hotel will attempt to delay the proceedings. The complainant
urges the Government, through the NIRC, to request the Supreme Court to make an early
hearing of the case and decide as soon as possible, so to enable workers to elect their
representatives for collective bargaining.
C. The Government’s reply
C. The Government’s reply- 366. In communications dated 17 May 2022 and 13 February 2023, the
Government provides documented information about developments in the present case,
including a reply to the additional information submitted by the complainant. At the
outset, the Government recalls that the hotel is a chain owned, operated and franchised
by a national company engaged in the hotel business, and the case was lodged on behalf
of the hotel union.
- 367. With regard to its previous recommendation (a) whereby the Committee
expected that the courts would reach a final decision on the situation of the trade
union members who benefited from a reinstatement order from the Sindh Appellate Labour
Tribunal back in 2013, the Government indicates that although pending miscellaneous
applications filed by the union members have been dismissed by the court (NIRC Karachi
Branch) vide order dated 17 September 2021, an out-of-court settlement, mutually agreed
by both parties, has been made of all cases pending before the Compensation Commissioner
of the Sindh Labour Department. The Government specifies that the payments in respect of
the deceased workers have been made to the Commissioner of Workmen Compensation.
Finally, the Government provides documented attestations of the payment of final dues to
litigant workers who reached the age of retirement, including Mr Ghulam Mehboob – the
General Secretary of the hotel trade union, Mr Muhammad Yaseen, Mr Mumtaz Khan, Mr
Muhammad Zarif, Mr Quresh Khan, Mr Bashir Hussain and Mr Tauqeer Ul Hassan. According to
the Government, all cases have now been settled amicably and there is no pending case
before court (recommendation (b)).
- 368. Concerning the Committee’s recommendation (c) requesting whether the
tripartite committee established by the MOPHRD to conduct an independent inquiry into
the allegations of anti-union harassment and violence has concluded its examination, the
Government asserts that the out-of-court settlement between the hotel and the workers
has ended all pending matters in the present case.
- 369. With regard to recommendation (d) whereby the Committee expressed
its firm expectation of a final decision by the Sindh High Court on the hotel’s appeal
challenging the decision of the NIRC to hold elections at the national level to
determine the collective bargaining agent, the Government informs that the proceedings
of a national union referendum under the auspices of the NIRC Islamabad were challenged
by the hotel before the Islamabad High Court in a writ petition dated 16 February 2022
barring the NIRC from proceeding with the referendum until the conclusion of the writ
petition. The court dismissed the writ petition on 12 September 2022. Accordingly, the
NIRC resumed the proceedings and set the election date on 14 October 2022. The election
was held successfully on that date. The Government indicates that the official result
and the collective bargaining agent certificate have not yet been issued by the NIRC
Islamabad due to the restraining order of 14 October 2022 from the Supreme Court of
Pakistan seized by a civil petition for leave to appeal (No. 5094/2021). According to
the Government, as soon as the final order is received from the Supreme Court in the
corresponding case, the NIRC will issue the collective bargaining agent certificate. In
the meantime, the Government indicates that, according to the hotel, local unions are
operating in the establishment and a collective bargaining agreement was signed with the
union named Pearl Continental Hotel Workers Union Karachi in 2021 whereby workers were
provided with benefits including a raise in salary and allowances.
- 370. The Government indicates that with the efforts of all stakeholders,
positive developments have been attained. All cases of reimbursement and compensation
have been resolved amicably and the referendum to determine the collective bargaining
agent that had been pending has been held successfully to the satisfaction of both the
consenting unions (the PC Hotel National Labour Union and the PC Hotel Staff Union).
Consequently, on account of these positive developments the Government requests the
Committee to close the present case.
C. The Committee’s conclusions
C. The Committee’s conclusions- 371. The Committee recalls that this case concerns serious allegations of
anti-union actions including transfer and dismissal, harassment, arrest and criminal
prosecution of trade union members and officials by a hotel in Karachi in the Sindh
Province, and ultimately the failure for many years to organize elections in the
establishment to designate the collective bargaining agent, hence preventing the workers
from fully enjoying their freedom of association and collective bargaining rights.
- 372. With regard to the situation of the trade union members who
benefited from a reinstatement order from the Sindh Appellate Labour Tribunal in January
2013 (these dismissals were the subject of Case No. 2169 examined by the Committee, the
predecessor to this case concerning the same hotel [see 331st Report, June 2003]), the
Committee notes the Government’s indication that despite the fact that the pending
applications filed by the union members have been dismissed by court, an out-of-court
settlement, mutually agreed by the parties, has been made in respect of all cases
pending before the Compensation Commissioner of the Sindh Labour Department. The hotel
made payment of final dues to litigant workers who reached the retirement age. The
Committee notes from documents provided by the Government that Mr Ghulam Mehboob,
General Secretary of the hotel trade union, is among the officers who benefited from the
payment of pension. The Committee notes that the complainant also indicates that the
hotel paid the dues to Mr Mehboob shortly after a meeting of the tripartite committee
established by the MOPHRD held in August 2022 to discuss the case. The hotel also made
payment to the Commissioner of Workmen Compensation in respect of the deceased.
Therefore, according to the Government, all cases have now been settled amicably and
there is no pending claim before court. The Committee welcomes the report of the
amicable settlement of all claims of anti-union dismissal in this case.
- 373. Furthermore, the Committee notes the complainant’s indication that
the three workers who were denied access to the workplace after the events of March
2013, are still denied access to the hotel premises due to their role in the committee
of the hotel national union. The Committee understands from the information provided
previously by the complainant that while these workers are not permitted to resume work,
the hotel does pay their salaries and benefits. The Committee does not intend to examine
the working arrangements concerning the three workers, which is the responsibility of
the hotel insofar as it complies with national laws and regulations on
non-discrimination in employment and freedom of association. The Committee has drawn the
attention of governments to the principle that workers’ representatives should enjoy
such facilities as may be necessary for the proper exercise of their functions,
including access to workplaces. If necessary, workers’ organizations and employers could
reach agreements so that access to workplaces, during and outside working hours, can be
granted to workers organizations without impairing the functioning of the establishment
or service. Governments should guarantee the access of trade union representatives to
workplaces, with due respect for the rights of property and management, so that trade
unions can communicate with workers in order to apprise them of the potential advantages
of unionization. [see Compilation of decisions of the Committee on Freedom of
Association, sixth edition, 2018, paras 1589, 1599 and 1590.] The Committee trusts that
the Government will take the necessary measures to ensure that the hotel allows access
to those trade union representatives concerned to carry out their functions without
impairing the functioning of the establishment.
- 374. With regard to the certification request lodged by the hotel’s
national union in March 2017 and the choice by the hotel to challenge the decision of
the NIRC on holding elections at national level to determine the collective bargaining
agent, the Committee recalls that it previously noted with regret the overly lengthy
proceedings that were undoubtedly detrimental to the conduct of sound labour relations
in the hotel and observed that initiating collective bargaining in the hotel remained a
daunting process. The Committee also noted the recommendation of the tripartite
committee established by the MOPHRD that the hotel recognize and work in harmony with
the national union. The Committee notes the Government indication that the NIRC
Islamabad commenced proceedings of a national union referendum, but the hotel challenged
the decision before the Islamabad High Court in a writ petition dated 16 February 2022
barring the NIRC from proceeding with the referendum until the conclusion of the writ
petition. Following the dismissal of the writ petition in September 2022, the NIRC
resumed the proceedings and set the election date for 14 October 2022. While the
election was held successfully, the official result and the collective bargaining agent
certificate have not yet been issued by the NIRC Islamabad due to a restraining order of
14 October 2022 from the Supreme Court of Pakistan following the filing of a civil
petition for leave to appeal filed by the enterprise (No. 5094/2021). According to the
Government, as soon as the final order is received from the Supreme Court in the
corresponding case, the NIRC will issue the collective bargaining agent certificate. In
addition, the Committee notes that the complainant expressed its concern that the hotel
might attempt to delay the proceedings for the certification and that it calls for an
early hearing of the case, so as to enable workers to choose their representative union.
Regretting the lengthy time that has elapsed since the national union has sought
collective bargaining recognition (March 2017), the Committee hopes that the Supreme
Court will render its decision without delay so that the NIRC may declare the results of
the referendum and issue the collective bargaining agent certificate. The Committee
requests the Government to keep it informed of any development in this regard.
- 375. While regretting that the matter of collective bargaining agent
recognition still remains unresolved, the Committee welcomes the tangible progress made
towards the resolution of a number of other long-standing matters between the hotel and
the union. The Committee acknowledges the valuable role of the tripartite committee set
up by the MOPHRD to facilitate the engagement of the parties in this regard and expects
the Government to provide the remaining information without delay, in order to enable it
to close this case.
The Committee’s recommendations
The Committee’s recommendations- 376. In the light of its foregoing conclusions, the Committee invites the
Governing Body to approve the following recommendations:
- (a) The Committee trusts
that the Government will take the necessary measures to ensure that the hotel allows
access to the trade union representatives concerned to carry out their functions
without impairing the functioning of the establishment.
- (b) The Committee hopes
that the Supreme Court will render its decision without delay, so that the NIRC may
declare the results of the referendum and issue the collective bargaining agent
certificate. The Committee requests the Government to keep it informed of any
development in this regard.