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Contribution of the employment service to employment promotion. Skills and training of employment service staff. In its observation of 2009 the Committee noted the communication from the Independent Federation of Civil Servants (CSI‑F), which expressed concern at the lack of skills among staff responsible for occupational guidance in the Autonomous Community of Galicia. The CSI-F referred to the provisions of Article 9 of the Convention, and stated that the Executive of Galicia, through the Labour Council, had hired staff who had no specific qualifications for guidance work. This, in the CSI-F’s view, had serious consequences, such as the de-professionalization of the public service in Galicia, poor quality in the supply of these services to the public, and the demotivation of those who do have proper qualifications. In addition, the Committee noted the comments by the Trade Union Confederation of Workers’ Commissions (CC.OO.) of Andalucía, appended to the Government’s report which was received in September 2009. This organization alleges failure to implement the agreements signed by the Government of Andalucía concerning the increase in staff for the offices of the Andalucían Employment Service and the lack of any provision to fill vacant posts, to the detriment of delivery and quality of the services. In the opinion of the CC.OO. of Andalucía, poor human resources management and the lack of professionalism are causing great dissatisfaction among the users of employment offices because the quality of the public service is declining. In August 2010 the Government sent a new report including information from the Labour Council of the Executive of Galicia. According to the Executive of Galicia, a proposal was made in 2009 to establish an occupational category of “occupational guidance for placement in employment”, which is being considered by the Autonomous Community. Furthermore, a copy was sent of the training programme given to vocational advisers which was combined with two months of practical experience in employment offices. The Government refers in its report to Royal Decree No. 10/2010 of 16 June 2010 concerning urgent measures for the reform of the employment market and to the Special Plan of April 2008 concerning guidance, occupational training and job placement measures. The Government adds that, as part of the Special Plan, the network of employment offices has been strengthened with the recruitment of 1,500 vocational advisers and their recruitment has been extended in order to deal with the sharp increase in the number of jobseekers and provide a more effective response. The Committee notes the conclusion of agreements concerning the training of persons who will perform guidance, advice and evaluation duties in relation to the accreditation of occupational skills, and also notes the implementation of activities designed to inform potential candidates about features of the procedure for the recognition of experience. The Committee refers to its observation on the application of Convention No. 122 and, in view of the current circumstances of the employment market in Spain, it requests the Government to report on the measures adopted to ensure the functioning of employment offices sufficient in number to meet the needs of employers and workers throughout the country. Furthermore, the Committee requests the Government to supply further information on the manner in which it is ensured that the staff of the employment service in the Autonomous Communities of Andalucía and Galicia have the requisite skills to perform the duties required by the Convention and have received the appropriate training in this respect. The Committee recalls that the part of the report form referring to Article 9 of the Convention also requires information to be supplied on the arrangements made for subsequent training of employment service staff, so as to enable an evaluation of the application of the aforementioned provision in each of the Autonomous Communities.
[The Government is asked to reply in detail to the present comments in 2012.]
Contribution of the employment service to employment promotion. Skills and training of employment service personnel. The Committee notes the Government’s report received in September 2009. The Government refers to the working of the Public Employment Services Information System implemented in May 2005 to collect information produced as a result of the management of the public employment services of the State and the autonomous communities. The Government also provides statistics on the mediation role played by the public employment services.
In February 2009, the Office sent the Government a communication from the Independent Federation of Civil Servants (CSI-F), which expressed concern at the lack of skills among staff responsible for occupational guidance in the Autonomous Community of Galicia. The CSI-F refers to the provisions of Article 9 of the Convention, and states that the Executive Council of Galicia, through the Labour Council, hired personnel who had no specific qualifications for guidance work. This, in the CSI-F’s view, has serious consequences, such as the de‑professionalization of the public service of Galicia, poor quality in the supply of these services to the public, and the demotivation of those who do have proper qualifications.
The Committee also notes the comments by the Trade Union Confederation of Workers’ Commissions (CC.OO.) of Andalucia, appended to the Government’s report. This organization alleges failure to implement the agreements signed by the Government of Andalucia concerning the increase in staff for the offices of the Andalucian Employment Service and the lack of any provision to fill vacant posts, to the detriment of performance and quality of the services. In the view of the CC.OO. of Andalucia, poor human resources management and the lack of professionalism are causing great dissatisfaction among the users of employment offices because the quality of the public service is declining.
The Committee requests the Government to provide information on the measures that ensure the operation of employment offices sufficient in number to meet the needs of employers and workers in each of the autonomous communities. It furthermore invites the Government to include in the report precise information on the manner in which it is ensured that the staff of the employment services in the Autonomous Communities of Andalucia and Galicia have the necessary skills to perform the duties set forth in the Convention and that they have received adequate training. The Committee points out that the report form for the Convention requests the Government, under Article 9, to provide particulars of the arrangements made for subsequent training of employment service staff, and that this is particularly important in view of current circumstances in the labour market in Spain.
[The Government is asked to reply in detail to the present comments in 2010.]
Contribution of the employment service to employment promotion. The Committee notes the detailed information supplied by the Government in the report received in July 2004 relating to an observation made in 1999. The Government refers to the training offered by the National Employment Institute (INEM) and the efforts that have been made, in collaboration with the social partners and the Autonomous Communities, to update the content of the courses available. The Committee refers to the comments it made on the application of the Employment Policy Convention, 1964 (No. 122), and the Private Employment Agencies Convention, 1997 (No. 181), and requests the Government to continue supplying information on the measures adopted by the National Employment System to ensure the best possible organization of the labour market. The Committee requests the Government to include in its next report statistical information on the number of public employment offices, the number of applications for employment received, the number of vacancies notified and the number of persons placed in employment, indicating the efforts made to satisfy the needs of employers and workers (Articles 1 and 3 of the Convention and Part IV of the report form).
1. The Committee notes the observations of the General Union of Workers (UGT), sent to the Government in March 1999. The UGT states that there are still problems that pertain in respect of the National Employment Institute (INEM), as the body operating as a free, public employment service referred to in Article 1 of the Convention. Some of the problems of the INEM were aggravated by the Government's budgetary policy. The INEM was unable to achieve its aims effectively, as required under Article 6 of the Convention. The UGT is opposed to the budgetary measures adopted by the Government over the last years, which have significantly reduced state support. The Committee notes that the Government has not communicated its comments in respect of the questions raised by the UGT. It would be grateful if the Government would supply a detailed report on the application of the Convention, including details of the organization of the employment service, and the activities undertaken by the INEM to ensure effective fulfilment of the functions mentioned in Article 6 of the Convention.
2. The Committee recalls that, in its direct request of 1998, it had requested the Government to continue supplying detailed information on the measures adopted in conformity with Article 11 of the Convention, to secure effective cooperation between the public employment service and non-profit-making employment agencies. Please also supply detailed information on the nature and volume of the respective activities of the INEM and of non-profit-making employment agencies (Part IV of the report form).
The Committee notes the Government's report for the period ending June 1998. It notes that the principal change that has occurred in the application of the Convention during that period concerns the authorization of non-profit making employment agencies by virtue of Decree No. 735/95. The Committee notes that the authorization of these agencies is subject to the conclusion of a collaboration agreement with the National Employment Institute (INEM) and that these agencies must contribute to the implementation of integrated employment service plans. It would be grateful if the Government would continue providing detailed information on the measures which are adopted, in accordance with Article 11 of the Convention, to secure effective cooperation between the public employment service and these agencies. Please also provide detailed statistical information on the nature and volume of the activities of the INEM and non-profit making employment agencies respectively (Part IV of the report form).
The Committee notes the information provided by the Government in reply to its earlier comments. It also notes the new observations on the application of the Convention made in September 1994 by the General Union of Workers (UGT), which have been transmitted to the Government for comments. The union reiterates its previous statement to the effect that the National Employment Institute (INEM) does not efficiently perform its tasks to ensure effective recruitment and placement of workers and to assist them to obtain vocational training because of insufficient staffing. The UGT also repeats its allegations according to which the unions' participation is limited to merely receiving information, and it is not consulted through the General Council of the INEM.
In its reply to the observations made by the union the Government describes the recent legislative developments in the field of employment promotion and organization of the employment market, as well as various measures taken by the INEM concerning employment. In particular the measures include the cooperation with public and private bodies at the national and local levels with a view to ameliorate the employment situation, the arrangements made to meet the needs of particular categories of applicants for employment, such as disabled persons and juveniles, and the administration of unemployment insurance. As regards, more specifically, vocational training, the Government refers to Royal Decree No. 631/93 which lays down the National Vocational Training Plan and to Organic Law 1/1990 which provides for a Qualification and Classification Plan for applicants for employment, as well as to measures provided for in Order of 13 April 1994 and Resolution of 27 December 1993. Concerning consultation of employers' and workers' representatives, the Government states that the social partners are assigned important functions at the General Council, Executive Committee and Provincial Executive Committees of the INEM, which include their participation in the elaboration of the criteria of the functioning of the Institute and of the draft budget, as well as in the approval of the annual report. As regards the staff of the INEM, the Government expresses the opinion that its composition meets the requirements of the Convention concerning the status and conditions of service of the employment service staff.
The Committee has noted this information, as well as statistical data supplied by the Government concerning the number of applications for employment, vacancies and placements. It would be grateful if the Government would continue to supply information on the arrangements made at the national, regional and local levels, through the respective General Council, Executive Committee and Provincial Executive Committees of the INEM, for the cooperation of employer and worker representatives in the organization and operation of the employment service and in the development of employment service policy, as required by the report form under Articles 4 and 5 of the Convention.
Please also continue to describe the activities the employment service performs in order to carry out effectively its functions, as required by the report form under Article 6.
The Committee would be grateful if the Government would also continue to provide general information concerning the methods of recruitment and selection of the INEM staff, indicating, in particular, the arrangements made to ensure the staff's training for the performance of their duties, as required by the report form under Article 9, paragraphs 2 and 4.
The Committee notes the information provided by the Government in its report for the period ending 30 June 1993. It also notes the observations made by the General Union of Workers (UGT) on the application of the Convention. The Union considers the staff of the National Employment Institute (INEM) to be insufficient to efficiently perform its task to ensure effective recruitment and placement of workers. It also states that the Union's participation is limited to merely informing them, and that they are not consulted through the advisory committees. The Committee would be grateful if the Government would supply, with its next report, any comments it considers appropriate on the observations of the UGT. Also, please continue to supply information on the arrangements made at the national, regional and local levels, through the respective General Council, Executive Committee, and Executive Committees of Provinces established in accordance with Royal Decree 1458/1986, concerning the cooperation of employer and worker representatives in the organization and operation of the employment service and the consultation with these representatives in the development of employment service policy, as required by the report form under Articles 4 and 5 of the Convention.
[The Government is asked to report in detail for the period ending 30 June 1994.]